In Cincinnati, OH, Roadrunner Freight IC Terrance J. offers excellent service to new and repeat customers all with a smile. Not only that, his goal is always to leave a customer with a smile as well. He says that with every interaction he has with a customer, he always ensures to maintain a professional attitude and ensures the customer feels comfortable with the freight he delivers.
“When it comes to freight, you want it to be delivered in the same condition you bought it. That’s how I treat the freight I handle – like I bought it,” he says.
Our customer, Julie J. makes special note of Terrence’s gentleman-like demeanor and care for his job performance. Her message to the Roadrunner Freight Cincinnati team begins with “I just wanted to send a message about one of your drivers that delivered my package this morning. His name was Terrance and he was the nicest gentleman.”
Her message continues to mention his positive attitude and the quality of the delivery:
“I just wanted to make sure that someone at your company knew what a great driver they have in Terrance. Most people these days act as though they don’t really care about things. Terrance was a pleasure to deal with. Thank you for getting my delivery here in such a safe and pleasant manner and sending someone such as Terrance,” Julie said.
Terrance embodies Roadrunner Freight’s SHIP IT LIKE YOU OWN IT mission, and we’re proud to support him!