Smart Long Haul

Shippers choose Roadrunner for its reliable SMART LTL (less-than-truckload) freight network, award-winning team, and industry-leading technology.

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Ship with Roadrunner.

Smart Network

Roadrunner’s reliable LTL freight network runs metro-to-metro across the United States to deliver freight on time, intact, and damage free. Our team utilizes proprietary technology to optimize volume to build direct loads and eliminate rehandling. This ensures that our customers’ freight runs over-the-road (and rail free) via the most direct route possible with the least amount of handling by our expert team members. Roadrunner’s on-time pickup and delivery percentages are industry leading and our customers report less than 1% exceptions on freight delivery.

Weekend Advantage
Roadrunner’s Smart NetworkTM runs seven days a week to ensure that our customers’ LTL freight is delivered on time at its destination. With our service centers working weekends, we can complete long-haul deliveries across the country in as few as two business days. We provide expedited service at standard LTL rates.

Power Lanes
Due to Roadrunner’s operational excellence and minimal handling, we move freight across high-volume lanes more quickly than our competition can with their traditional hub-and-spoke models.

The combination of speed and on-time service makes Roadrunner’s Power LanesTM the best option for Smart Shippers.

Smart Team

Roadrunner is led by invested executives who bring:

  • a wide range of successful business experiences from different backgrounds,
  • technical and operational expertise perfected at Fortune 500 companies, and
  • financial and analytical processes honed at award-winning consulting and banking institutions.

Roadrunner is revolutionizing the LTL freight industry.

Through real-time data capture, we constantly evaluate ourselves on the metrics that matter to customers:

  • On Time Pickup and Delivery
  • Damages
  • Shortages
  • Accurate Billing

The Roadrunner SMART Culture incentivizes team members to take pride in providing quality service, including announcing winners of our in-house competition between service centers (Operations Performance League) and rewarding employees with Ship It Like You Own It debit cards.

Leading our dock operations on-site at our service centers are experienced managers who utilize internally sourced data sets to optimize operations while ensuring that freight is scheduled, handled and loaded with quality and care by employees that meet Roadrunner’s high hiring standards.

On the road, we partner with business owners to empower entrepreneurs in their careers as they expertly move our customers’ freight across the nation.

These highly skilled drivers bring years of experience and spend hours training to learn Roadrunner’s smart practices, are equipped with leading LTL freight delivery technology and are connected with line-haul experts to make sure each freight run is successful.

Smart Technology

Roadrunner innovates every day. With full-scale investments in technology, we offer our customers complete visibility to freight through industry-leading track-and-trace on mobile and desktop. Our dock automation system utilizes real-time data to inform our operations teams on how to best load and direct freight so that our customers enjoy the best transit times with the least amount of handling.

At our service centers, the freight is scanned, dimensionalized for proper weight to ensure the best possible loading position in our trailers and loaded using modern equipment. Roadrunner’s cross-dock operations are scheduled down to the minute, utilizing cut-off times to make sure that freight is out on the road as quickly as possible.

Through an innovative internal data system, our operations teams compete to best each other in on-time pick up and delivery, exception percentage and other key indicators. This Operations Performance League incents our teams to be the very best and gives them ongoing updates on their performance, both relative to their goals and to our company standards.

Our drivers are equipped with an innovative, state-of-the-art, Uber-like app – Haul Now – that enables them to schedule loads in real time, monitor their settlements, and manage their hours of service. This app, available in both iOS and Android, is an industry-leading benefit for owner-operator drivers.

Ready to Run Smart with Roadrunner?

Need More Details?

Read our brochure to learn how Smart Long Haul compares to traditional LTL shipping.

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